Privacy Policy
Effective Date: July 2025
1. INTRODUCTION
Welcome to Mongarr!
Mongarr (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the “App”).
By using Mongarr, you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
a. Personal Information
We may collect the following personal information when you register or use the App:
Name, Email address, Phone number, Shop name, business address, and bank details (for vendors), Profile photo or images you upload, Location/area/city (as provided by you), Referral codes and account information
b. Usage Data
We automatically collect certain information about your device and how you interact with the App, including:
– Device type and operating system
– App usage statistics and logs
– IP address (for security and analytics)
c. Images and Media
With your permission, we may access your device’s camera and photo library to allow you to:
– Upload fabric images (vendors)
– Upload profile or order images (all users)
– Share images in chat
d. Firebase Data
We use Google Firebase to store and manage user data, orders, chats, and other app content. Firebase may collect device identifiers and usage data as described in [Google’s Privacy Policy](https://policies.google.com/privacy).
3. HOW WE USE YOUR INFORMATION
We use your information to:
– Create and manage your account
– Facilitate orders, chats, and payments
– Enable vendor fabric management and sales tracking
– Provide customer support and respond to inquiries
– Improve and personalize your experience
– Send important notifications (e.g., order updates, security alerts)
– Comply with legal obligations
4. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information in the following cases:
– With other users: For example, your name and contact info may be shared with tailors, vendors, or customers as needed to fulfill orders.
– With service providers: We use third-party services (such as Firebase, Cloudinary for image uploads, and payment processors) to operate the App.
– For legal reasons: If required by law or to protect the rights, property, or safety of Mongarr, our users, or others.
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5. DATA SECURITY
We take reasonable measures to protect your information, including:
– Secure storage in Firebase with access controls
– Encrypted data transmission
– Regular security reviews
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. YOUR CHOICES
– Account Information: You can update your profile information in the App at any time.
– Device Permissions: You can revoke camera or photo access via your device settings.
– Marketing: We do not send marketing emails or messages without your consent.
7. CHILDREN’S PRIVACY
Mongarr is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. INTERNATIONAL USERS
Your information may be transferred to and processed in countries other than your own. By using the App, you consent to such transfers.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
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10. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hellomongarr@gmail.com
Website: https://www.mongarr.com
By using Mongarr, you acknowledge that you have read and understood this Privacy Policy.